Acceptance
By using NexiloHost websites, ordering services, using the client area, or requesting support or development work, you agree to these terms and any service-specific order details or policies that apply to your purchase.
Services
NexiloHost offers web hosting, cloud server products, software development, and managed technical services. Features, limits, prices, billing cycles, availability, and support levels are those shown in the active service description or order record at the time of purchase.
Web hosting
Current hosting plans may include NVMe storage, LiteSpeed, bandwidth for normal website usage, SSL certificates, DDoS protection, backup coverage, and support according to the selected package. “Unlimited” resources remain subject to normal use and the Acceptable Use Policy.
Cloud servers
Cloud services provide server resources and controls according to the selected plan. Customers are responsible for the operating system, applications, credentials, data, firewall choices, software licensing, and lawful use of the server unless a separate managed-service scope says otherwise.
Backups
Where backup coverage is included, it is a recovery aid rather than the customer’s only copy of critical data. Customers should maintain independent backups of important business information, application state, databases, and configuration.
DDoS protection and availability
DDoS protection and other resilience controls are intended to reduce service impact, but no hosting or network provider can guarantee that every attack, outage, routing issue, software failure, or upstream incident will be prevented.
Development and managed services
Custom development, migration, deployment, automation, or management work is governed by the agreed scope, deliverables, dependencies, and commercial terms. Infrastructure charges, software licenses, third-party services, and ongoing maintenance are separate unless the scope explicitly includes them.
Billing and renewals
Fees, billing cycles, renewal dates, discounts, and any applicable credits or refunds are determined by the active order, invoice, or service-specific terms. Customers are responsible for keeping billing details current and paying invoices by their due dates.
Customer responsibilities
Customers are responsible for lawful content, secure credentials, supported software, license compliance, accurate account information, safe applications, and ensuring their use does not harm NexiloHost, its providers, other customers, or third parties.
Suspension and termination
Services may be restricted, suspended, or terminated when required for non-payment, abuse, security risk, legal obligations, or material violations of these terms or the Acceptable Use Policy. Where practical, account notices or support channels may be used to communicate next steps.
Service changes
NexiloHost may update features, prices, technical details, support processes, or policies as the platform changes. Active billing records and service descriptions govern the commercial details of a customer’s current service.
Limitation
To the extent allowed by applicable law, NexiloHost is not responsible for indirect losses, lost revenue, lost data, or business interruption beyond any limits that apply under the customer’s service agreement or applicable law.
These terms are an operational website policy and should be reviewed by qualified legal counsel before relying on them for jurisdiction-specific legal requirements.